1. Introduction

Welcome to AMPZ Network! We operate ampznetwork.com and its related services (e.g., Discord server, game servers). Your privacy is critically important to us. This Privacy Policy explains how AMPZ Network ("we," "us," or "our") collects, uses, protects, and discloses information about you when you visit our website, participate in our community, or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

We collect different types of information from and about you, including:

• Personal Data: Information that can be used to identify you directly or indirectly.
  • Account Information: When you register on our forums, join our Discord server, or game servers, we may collect your username, email address, and password (hashed).
  • Contact Information: If you contact us directly, we may receive your name, email address, or other information you choose to provide.
  • Minecraft Username/UUID: For game server functionality, we link your Minecraft username and UUID to your activity.
  • Discord User ID: If you connect your Discord account to our services.
  • Payment Information: We use third-party payment processors (e.g., PayPal, Stripe) and do not directly store your credit card details.
  • Forum/Chat Content: Any information you post on our forums, Discord server, or in-game chats may be collected.
• Usage Data: Information about how you access and use our services.
  • Log Data: Our servers automatically record information that your browser sends whenever you visit our site.
  • Game Server Data: Activity on our Minecraft servers, such as join/leave times, playtime, in-game commands used, and mod usage data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. (See Section 6).

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services (e.g., running game servers, forums).
• To manage your accounts and provide access to features.
• To monitor and analyze the usage of our services for improvements.
• To detect, prevent, and address technical issues or security incidents.
• To enforce our rules and terms of service (e.g., identify ban evasion).
• To communicate with you, respond to inquiries, and provide support.
• To personalize your experience (e.g., remembering your preferences).

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf.
• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Publicly Available Information: Your Minecraft username, in-game activity, and forum posts are inherently public or visible to certain community members/staff.

5. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical measures designed to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

• Session Cookies: To operate our service.
• Preference Cookies: To remember your preferences and various settings.
• Security Cookies: For security purposes.
• Analytics Cookies: (e.g., Google Analytics) To understand how our service is used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. BlockMedic (Website & Discord Bot)

AMPZ Network provides BlockMedic, a crash-log analysis platform available via our website and Discord bot. This section explains what data BlockMedic collects and how it is used.

7.1 Data We Collect

• Uploaded Files: .log, .gz and .txt files you submit. These may include Minecraft version, mod loader, mods, Java/OS/GPU details, file paths, and error traces.
• Generated Paste Data: paste ID, shareable link (view/raw), filename, file size, and expiration time.
• Discord Metadata: Discord user ID, guild ID, channel ID, command used, and timestamps needed for bot operation and abuse prevention.
• Service & Security Data: IP address and user-agent collected by our hosting/CDN providers for rate limiting and security purposes.

7.2 How We Use This Data

• To convert and render logs with highlights and system details for troubleshooting.
• To generate a clean, shareable BlockMedic link with expiry.
• To ensure reliable service and protect against spam or abuse.

7.3 Automatic Snapshots (Bot Settings Only)

The BlockMedic bot can automatically take a daily snapshot of your guild’s bot settings (e.g., feature toggles, allowed channels, and role mappings specific to the bot) as a fallback in case an issue occurs. Snapshots do not include chat content, server roles themselves, member lists, or channel history. This feature is optional and can be disabled at any time.

• Purpose: provide a quick recovery point for the bot’s configuration if it is reset, reinstalled, or misconfigured.
• Restore Requirement: performing a restore requires proof of server ownership (e.g., screenshots of the server settings, a valid invite link to the server, or other reasonable verification).
• Control: server owners/admins can enable/disable automatic snapshots and request deletion at any time.
• Security: snapshots are stored with restricted access and are subject to routine retention/rotation limits.

7.4 Retention

Uploaded pastes are deleted 7 days from the original upload. Bot metadata is retained only as needed for operation and security. Automatic snapshots are retained according to the limits set in the bot’s settings; older snapshots may be rotated or purged.

7.5 AI-Powered Log Analysis

BlockMedic includes an optional AI analysis feature that can examine uploaded logs and provide a summary, suspected cause, and confidence score. This feature activates only when enabled in the bot or API settings.

• Data Sent to the AI Provider: only the log content needed to generate the analysis, along with minimal prompt instructions.
• Purpose: to help users quickly identify the cause of an issue and speed up troubleshooting.
• Provider: depending on configuration, processing may be handled by a third-party AI service such as OpenAI or Google Gemini.
• Visibility: when AI is used, BlockMedic clearly marks the output (e.g., “AI used”) so users know the analysis was produced automatically.
• Opt-In: server owners may enable or disable AI-powered analysis at any time through the bot’s settings.

8. Voice Search

Our website may offer a voice search feature to enhance accessibility and user experience. When you use voice search:

• Local Processing: The speech-to-text conversion is primarily handled by your web browser's built-in capabilities, which often utilize services provided by your browser's vendor. This means the audio of your voice input is processed on your device or by your browser's service provider, and is NOT sent to or stored on AMPZ Network's servers.
• Search Query Transmission: Once your speech is converted into a text query, this text query is sent to our servers to perform the search on our website.
• No Storage of Queries: AMPZ Network does NOT store or log the text queries submitted through the voice search feature on our servers.

By using the voice search feature, you acknowledge and agree to this processing.

9. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

10. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

These rights may include:

• The right to access: Request copies of your personal data.
• The right to rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: Request that we erase your personal data, under certain conditions.
• The right to restrict processing: Request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: Object to our processing of your personal data, under certain conditions.
• The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where AMPZ Network relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before responding to such requests.

11. Disclaimer of Liability

The information provided in this Privacy Policy is for general informational purposes only and is subject to change. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Privacy Policy or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will AMPZ Network be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Privacy Policy. This disclaimer of liability applies to the fullest extent permitted by law.

12. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Children's Privacy

Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• Via our Discord server: AMPZ Network